About Us
Learn about our mission, values, and dedication to providing high-quality home healthcare with a personal touch.
Our Values
Back to Home Healthcare Services, LLC achieves its mission and values by respecting and applying its core values, which include:
About Us
Bringing Compassionate Care Back to Where It Matters Most – Home
At Back to Home Healthcare, we are committed to providing compassionate, high-quality home care services that support individuals in maintaining their independence and dignity. Our dedicated team of caregivers ensures that every client receives personalized care tailored to their unique needs, whether they require daily assistance, specialized care, or transitional support.
We believe that home is where healing happens best, and our goal is to make that experience as comfortable and enriching as possible. With a strong focus on professionalism, respect, and empathy, we empower families and individuals with the support they need to thrive in the comfort of their own homes.
Compassionate care isn’t just about meeting needs—it’s about restoring dignity, independence, and the comfort of home
- Dr. Susan Williams, CEO
With a strong emphasis on professionalism, integrity, and empathy, we go beyond basic caregiving by becoming trusted partners in our clients' health journeys. Whether recovering from an illness, managing a chronic condition, or seeking assistance for a loved one, Back to Home Healthcare is here to provide the support you can count on.
Let us help bring comfort, safety, and peace of mind back to your home.
Meet the Owner
Dr. Susan P. Williams,
MBA, RRT, LNHA, CGCM
Susan Williams has dedicated her life to healthcare from a young age, beginning with assisting her mother at a local nursing home. In 1993, Susan enrolled in a Medical Assistant program and quickly discovered her passion for healthcare while managing a gynecologist’s office in Brighton, MA. Inspired by the evolving landscape of healthcare and her father’s diagnosis of lung cancer in 2002, Susan pursued a degree in Respiratory Therapy.
With over a decade of experience in a Long-Term Acute Facility and holding several leadership positions within her Respiratory Department, Susan decided to further her education. In 2008, she earned her Master’s Degree in Management with a concentration in Healthcare Administration.
Susan’s career progressed significantly when she worked as a respiratory therapist at Kindred Healthcare. She was invited to apply for the competitive Nursing Home Administrator Program and, after completing a 13-month Administrator in Training (AIT) internship, was offered a position to oversee the daily operations of a 122-bed Skilled Nursing Home. Within her first year, the facility achieved its first “Deficiency Free” status in five years.
Following this success, Susan was recruited by a small nursing home company to implement and launch their first pulmonary program, overseeing eight skilled nursing facilities. In 2017, she took on the challenge of turning around a struggling facility, followed by a tenure as the Administrator of a 178-bed skilled facility, where she led the team to finish the fiscal year $1.3 million ahead of budget.
Susan’s unwavering passion for healthcare has now led her to open her own homecare agency. Her strong belief in her faith, leadership qualities, and proven track record have made her a successful leader. She sits on two organizational boards, actively participates in community work, and has been nominated for the Home Care Alliance of Massachusetts’ “Home Care Agency of the Year.” Additionally, her agency has been recognized as the “Rising Client of the Year.”
Susan collaborates with several small business cohorts and holds a WEBENC certification. She now also serves as a coach, helping new home care agency owners achieve their own success.
Susan's Mom
Betty Renrick
Back to Home Healthcare Services is dedicated to the loving memory of my mother—my guiding light, my shining star forever."
Her unwavering love, kindness, and strength continue to inspire the care we provide every day. Through this mission, we honor her legacy by delivering compassionate, dignified, and personalized care to those in need, ensuring that every individual feels valued, supported, and at home.
